Privacy Policy

1. Information We Collect

When you use the SafeCab app, we may collect the following information:

  • Personal Details: Name, phone number, email address

  • Location Data: Real-time GPS data to track pickups, drop-offs, and route navigation

  • Payment Information: UPI, card details, or wallet information (processed securely via trusted gateways)

  • Device Information: Device type, OS version, app usage data, etc.

  • Ride History: Details of your past bookings, fare amounts, driver details, etc.


2. How We Use Your Information

We use your information to:

  • Provide and improve our cab services

  • Process bookings and payments

  • Offer real-time tracking and driver communication

  • Send ride updates, receipts, and customer support messages

  • Prevent fraud and ensure safety

  • Send promotional offers (only if you opt in)


3. Data Sharing & Security

  • We do not sell or rent your personal data to any third party.

  • Data is shared only with authorized drivers to complete your ride.

  • We may share information with law enforcement if required by law.

  • All sensitive data is encrypted and stored securely.


4. Your Choices

  • You can update or delete your personal information from the app settings.

  • You may opt out of marketing messages at any time.

  • You may request access to the data we hold about you by contacting our support.


5. Cookies & Analytics

We may use cookies or third-party tools (like Google Analytics) to understand user behavior and improve our app. These tools do not collect personal identifiable information.


6. Changes to this Policy

We may update this policy from time to time. All updates will be posted in the app. Continued use of SafeCab means you accept the updated terms.